Cause: Line commission detail not showing on commission report when all salespersons are tagged. One salesperson was posted as a additional commission on a claim.
Details:
Steps to find which salesperson:
1) Un-tag and only tag one salesperson at a time, print the report. Continue doing this process until the salesperson that does not print a line detail for line commissions.
2) The report should show all commission for this salesperson, one of them will be a claim. Go to the claim and remove the salesperson off the claim. Go to the additional tab on the claim, and then additional commission record. Click on the Delete Commission Icon.
Symptoms: Line Commission detail not showing on commission report.
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