Trying to print commissions, goes through process, nothing happens.

Error:

Cause:Running print preliminary commissions and can see it going through the process, then goes back to commissions with no information. Set up for commissions may be incorrect.

Solution:

To confirm set up. Go to Order Entry/Utilities/Commissions. Click on the tab Parameter Switches. Notice the commission paytype drop down menu. Commissions set at 'Written' will not gather information in preliminary commissions report as it needs to be set up as 'Delivered' or 'Delivered and Paid' orders. RFMS does not calculate commissions on written sales only. If set at 'Written' then this will have to be changed to 'Delivered' or 'Delivered and Paid' in order to run a commissions report in accounting.

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