Customer Quotes can be searched from this screen. The result list can be downloaded or printed. Individual orders can have notes and attachments viewed, added, or edited via the Communications Center.
How To Search Customer Quotes
Basic Search
- From the Customer Quote browse screen enter a search term in the search bar.
- Use the
button view all information related to the quote.
Advanced Search
- Click the search criteria button,
, located in the search bar, to add additional search parameters.
- Fill in the information you want to search by and click Apply to run the search.
Tip: Custom search criteria can be saved as a custom filter an loaded by using the button.
How to View Notes and Attachments
How to Edit Notes and Attachments
Notes
- From the notes tab select a note type that you would like to edit.
- Click the Edit button under the note in the right side section.
- Edit existing text or add to it then select Save.
Note: Any user with access can view and edit notes within the Communications Center.
Attachments:
- From the attachments tab select the attachment you want to edit.
- Use the delete button under Actions to remove the attachment from the quote.
Note: To rename an attachment you will need to download it and re-attach it with a different name.
How to Add Notes and Attachments
Notes
- From the notes tab select the note type.
- Select the Edit button.
- Enter your note.
- Select Save.
Attachments
Multiple files can be added and then attached all at once.
- From the attachments tab select the plus icon,
.
- Browse files or drag and drop.
- Once you have added all of the files you want, click the Attach button.
- A message will appear to let you know the files were attached successfully.
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