Kurt Wilson
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Integration with Podium
Overview RFMS has partnered with Podium, the premier online review management service. Clients of both RFMS and Podium can benefit from this partnership whereby Podium sends a text message to the ...
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Tickets: Adding an Existing Knowledge Base Article to a Ticket
From within the Ticket screen, scroll to the “Answer Suggestion” app located along the right side Type in your search phrase or select from the list of articles already provided based on keyword...