System
Articles
-
Price Level Maps screen is blank.
Error:Cause:Option ALL in Store Map not checked.Solution:Go to File, Set up and Store Map, then check ALL. Details:Go to File, Set Up and Price Level Maps your screen is blank. Go to File, Se...
-
I am unable to view all the web page icons for Gateway
Error:Cause:Compatibility with browser.Solution:Click the compatibility view button at the top of the web page. Details:The buttons to download and generate are not visible.Symptoms:
-
How to: Edit the Margins in Pricing and Tagging
Error:Cause:Solution:To edit the margins: From Pricing and Tagging Step 1 Go to File, Formual Managers, Margin Manager Step 2 Highlight a line, using your computer mouse, right click and...
-
No Products Displayed in Print Tags Screen
Error:Cause: Display is not ActiveSolution: Uncheck Active Only and check the Active box for the display.Details:Go to Apply Pricing, Find, Displays. Select display. Run Apply Pricing. Sho...
-
Pricing and Tagging not Calculating Correctly for Warranty Value of None
Error:Cause:Manual records are going into the database with an X Warranty value of 0 rather than 1 (database defaults to 1 but system is clearing it to 0 circumventing)Solution:Trigger was added by...
-
Pricing displaying in Square Yards When RFMS Products is Set as Square Feet
The CCA Pricing and Tagging Program Icon is mapped differently than the RFMS Icon. Solution: Right click on the CCA Pricing and Tagging icon, open properties, edit target field to match the tar...
-
Error When Applying Pricing
Error:Method not found 'log4net.ILogCause:Applying Pricing in Pricing and Tagging Program Receive error. Press continue and system locks up.Solution:Unistall program and reinstall into the RFMS...
-
How to: Job cost in ERRM
· The Close Date of this job is posted and commissions are posted. · If job costing is back dated to reflect the actual close date of the job, make sure to also run the delivery ticket for that sam...
-
How to: Not Include a Provider Record on the WIP Report
Error:Cause:Solution:To not show on the WIP report a record must be marked Do Not Accrue. The logic is a provider record may be marked 'Do Not Pay' for several reasons. One being an installer has...
-
Line Commissions as Dollars - System Option
>Utilities>System Options>Order Entry>Commissions Category-Configuration Type- Must be Global Line Commissions can be entered as a dollar amount if this option is set to yes. Changing the va...