System
Articles
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Need to view specifically checks or deposits in the check register.
Error:Cause:Solution:Go to Accounting/File/Bank/Add-edit checks. Click on the binoculars icon. This will open a Banking Filter. Select the transaction type. Enter specific dates, check numbers, sup...
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How to Issue Check to Single Payee for Multiple Supplier Invoices
From Accounting, File, Accounts Payable, Check Writing, Flag Payables Tag Invoices to Pay Click Printer to Print Check and F8 in the Single Payee field to choose Supplier to pay. TIP: This is an ...
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Additional commissions not showing on commission report.
Error:Cause:Additional commission may have been printed and posted along with regular commission.Solution:Un post them run print and post for just additional commission.Details:Symptoms:
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What checks are used with RFMS?
Checks Deluxe Laser Check #DLM102 If you have existing check stock you can make adjustments in system to match the format. Preprinted forms from your local printer.
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Message INVALID STORE CODE when closing journal
Error:Cause: Invalid Store Code. Solution: Confirm a current, valid backup exists. Go to Accounting/Utilities/GL Utilities/Fix Null Stores Details:Symptoms:
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AR Statements are not printing all orders.
Error:Cause:Customer information was not imported from customer file.Solution:F8/Import the information from the customer fileDetails: Go to Order Entry, File and Customer Orders. Locate the or...
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Correct a non-sales deposit posted to the bank and coded to the wrong account code
Error:Cause:Used an incorrect general ledger code when making a deposit to the bank for a non sales income deposit.Solution:Post another deposit for non sales income with a negative amount using ...
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Unknown bank account appearing in Management Report, but not in RFMS program.
Error:Cause:Converting from version 9/DOS to version 10 might carry over an old bank account that is no longer in use and show on the management report. This bank account may show a balance, not on...
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Paid check from accounts payable, cannot find check in bank
Error:Cause:Paid accounts payable from incorrect bank account. Did not discover until searching in bank for check. Solution:Search for the accounts payable record by going to Accounting/File/Add/Ed...
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All journal entries tied to one batch number.
Error:Cause:Printed journal and see one side of a journal entry. Need to see where the other side is.Solution: Go to Accounting/File/General Ledger/View Journal. Click on the binoculars icon to fil...