Sarah Swinney
Articles
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Review and Match Advance Shipping Notices (ASNs)
Applies to: RFMS E-Commerce (EC)Use this article to review supplier ASNs, match them to the correct purchase order, and prepare them for ASN receiving in E-Commerce.If an ASN cannot be matched in E...
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Common Purchase Order Transmission Errors
Applies to: RFMS E-Commerce (EC)These errors apply to POs sent electronically through EC to connected suppliers.They do not apply to non-EC purchase orders created and handled entirely inside RFMS ...
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Checking Message Logs for Failed Orders
Applies to: RFMS E-Commerce (EC)Use this article when an EC purchase order appears stuck, is not acknowledged, or may not have reached the supplier. Does not cover: RFMS Core posting issues, suppli...
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Creating and Sending a PO to a Supplier
Applies to: RFMS E-Commerce (EC)This process is for sending POs to EC-enabled suppliers electronically.If your supplier isn’t connected through EC, your PO workflow may be different.This article ex...
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Material Classification
Applies to: RFMS E-Commerce (EC)Use this article to set up and troubleshoot Material Classification for supplier catalog imports in EC.This article does not cover general RFMS product classificatio...
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Supplier Cross Reference
Applies to: RFMS E-Commerce (EC)Use this article to set up and review Supplier Cross Reference for imported supplier catalog data in EC.This article does not cover supplier record maintenance outsi...
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E-Commerce Store Specific Setup
Applies to: RFMS E-Commerce (EC)This applies only if your company uses the Store Specific add-on with EC.Store/account mapping changes often require Support to complete.Store Specific Setup lets yo...
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Fix Common Electronic Invoice Matching Problems
Applies to: RFMS E-Commerce (EC)Use this article when an electronic invoice cannot be matched or prepared during EC invoice matching.Does not cover: RFMS Core AP/GL matching outside of EC electroni...
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Review and Filter Electronic Invoices for Costing
Applies to: RFMS E-Commerce (EC)This covers electronic invoices received through EC for purchasing/costing workflows.If invoices aren’t arriving or don’t match expectations, Support may need to che...
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Resolving Pricing or Unit Conversion Errors
Applies to: RFMS E-Commerce (EC)Use this article when pricing, cost, quantity, or selling unit values imported through EC do not match expectations in RFMS.Does not cover: RFMS pricing setup outsid...