Sarah Swinney
Articles
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Investigating Reasons for Import Errors
Applies to: RFMS E-Commerce (EC)Use this article to review the results of an EC catalog import. Does not cover: general RFMS product maintenance outside of EC imports. Support required: for transmi...
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Missing or Incomplete Catalog Data
Applies to: RFMS E-Commerce (EC)This is for situations where EC catalog data is incomplete, missing, or not updating as expected.These issues often require Support to verify vendor participation, a...
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Importing Supplier Catalogs into RFMS
Applies to: RFMS E-Commerce (EC)Use this article to review, tag, import, and verify supplier catalog updates from the Product Catalog Download screen.This article covers the import process, not det...
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Understanding Supplier Catalog Data
Applies to: RFMS E-Commerce (EC)This explains the catalog fields and values EC receives from suppliers and how RFMS uses them.It does not describe manual RFMS Core product setup or non-EC imports.T...
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Connecting to Suppliers
Applies to: RFMS E-Commerce (EC)Supplier connections in E-Commerce are configured by Support on the backend. This article explains what information Support needs, what options you can request, and ...
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Suppliers that Accept POs from RFMS
Applies to: RFMS E-Commerce (EC)This list is for suppliers integrated with EC for electronic PO transmission.It doesn’t apply to RFMS Core purchasing setups that don’t use EC supplier connections. ...
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Export Your E-Commerce Store File for Support
Applies to: RFMS E-Commerce (EC)Support required: Use this article when Support asks you to export your EC store file, or when you need to send it to Support for troubleshooting, setup changes, or ...
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Navigating the E-Commerce Module
Applies to: RFMS E-Commerce (EC)This article covers navigation inside the EC module in RFMS.If you’re in RFMS Core modules (Inventory, Order Entry, Purchase Orders), this may not match your screens...
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User Permissions and Hosting
Applies to: RFMS E-Commerce (EC)E-Commerce access depends on your RFMS permissions and whether your environment is hosted.Use this article to plan access, understand hosted-environment differences,...
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Back Charge Installments with Do Not Pay
Use this workflow when a back charge is too large to deduct in one pay period, but you still pan to pay the installer again and want to recover the amount by reducing money you owe them over time.T...