Sarah Swinney
Articles
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Fix Common Electronic Invoice Matching Problems
Applies to: RFMS E-Commerce (EC)Use this article when an electronic invoice cannot be matched or prepared during EC invoice matching.Does not cover: RFMS Core AP/GL matching outside of EC electroni...
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Review and Filter Electronic Invoices for Costing
Applies to: RFMS E-Commerce (EC)This covers electronic invoices received through EC for purchasing/costing workflows.If invoices aren’t arriving or don’t match expectations, Support may need to che...
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Resolving Pricing or Unit Conversion Errors
Applies to: RFMS E-Commerce (EC)Use this article when pricing, cost, quantity, or selling unit values imported through EC do not match expectations in RFMS.Does not cover: RFMS pricing setup outsid...
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Investigating Reasons for Import Errors
Applies to: RFMS E-Commerce (EC)Use this article to review the results of an EC catalog import. Does not cover: general RFMS product maintenance outside of EC imports. Support required: for transmi...
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Missing or Incomplete Catalog Data
Applies to: RFMS E-Commerce (EC)This is for situations where EC catalog data is incomplete, missing, or not updating as expected.These issues often require Support to verify vendor participation, a...
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Importing Supplier Catalogs into RFMS
Applies to: RFMS E-Commerce (EC)Use this article to review, tag, import, and verify supplier catalog updates from the Product Catalog Download screen.This article covers the import process, not det...
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Understanding Supplier Catalog Data
Applies to: RFMS E-Commerce (EC)This explains the catalog fields and values EC receives from suppliers and how RFMS uses them.It does not describe manual RFMS Core product setup or non-EC imports.T...
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Connecting to Suppliers
Applies to: RFMS E-Commerce (EC)Supplier connections in E-Commerce are configured by Support on the backend. This article explains what information Support needs, what options you can request, and ...
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Suppliers that Accept POs from RFMS
Applies to: RFMS E-Commerce (EC)This list is for suppliers integrated with EC for electronic PO transmission.It doesn’t apply to RFMS Core purchasing setups that don’t use EC supplier connections. ...
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Export Your E-Commerce Store File for Support
Applies to: RFMS E-Commerce (EC)Support required: Use this article when Support asks you to export your EC store file, or when you need to send it to Support for troubleshooting, setup changes, or ...