Fix duplicate receipts numbers deposited in bank register

** IMPORTANT ** It is critical you do not delete any records, please contact RFMS for assistance.

Before making any changes verify the duplicate receipt number is from the same receipt file.

1. Make deposit in bank register for any outstanding receipt posted.

2. Delete the duplicate receipt. Go to Accounting / Utilities / Sales Utilities / Fix Receipts, access code required, search for receipt and delete.

3. Fix Invoice Balance on Order. Go To Accounting / Utilities / Sales Utilities / Fix Order Header. Search for customer invoice, correct payment total and balance prior to payment posted.

4. Go to Order Entry , find order and repost payment. This will create a new receipt number , because payments have been deposited in the bank register receipt file ending receipt number will need to be rolled forward.

5. Go to Order Entry / File / Receipt Config. Highlight the receipt register , Edit Icon , click on the Last Receipt button, Access code required, change the last receipt number to the receipt number posted in step 4.