Joanna Spicer
Activity overview
Latest activity by Joanna Spicer-
Joanna Spicer created an article, General Ledger/Journal is being closed on another workstation - GL is Locked
Error: General Ledger/Journal is being closed on another workstation: usernameCause:When processing the General Ledger or Journal close, the system unintentionally shut down. The system will lock t...
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Joanna Spicer created an article, Release Notes for Version 25 and Server-Side Releases
ATTENTION: Please check your Windows Operating System before installing updates.Windows Server 2012 and Server 2012 R2 are NOT compatible with RFMS starting with version 25.2.We strongly recommend...
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Joanna Spicer created an article, Important Notice: Potential Inaccuracies in the Receipts Not Deposited Account Code (Version 24.4)
Overview:We’ve identified potential inaccuracies in the Receipts Not Deposited Account Code for version 24.4. This issue may impact report accuracy under specific conditions. Below, we outline the ...
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Joanna Spicer created an article, Exciting Changes in Accounting 24.3!
Cyncly is pleased to announce a significant enhancement in the 3rd quarter update, specifically designed to improve the user experience and operational efficiency of banking in RFMS. The most no...
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Joanna Spicer created an article, [INTERNAL] E-File 1099 CSV Troubleshooting Tips for Help Desk Analyst
Here are the requirements (obtained from a client): It is known that C is always defaulting to SSN for MISC (have not yet tested NEC). It is known that D and V defaulting to the dashes as if a ...
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Joanna Spicer created an article, Making Multiple Online Accounts Payable Payments
File>Accounts Payable>Check Writing Note: This does not apply to version 24.3+. For more information please see the article Exciting Changes in Accounting. On Line payments can be made in multi...
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Joanna Spicer created an article, Access code count number
To receive an access code from the Help Desk Portal, the access code count number is needed. The access code count number is the three-digit code to left of today's date. An example of the count...
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Joanna Spicer created an article, Downloading an Update from the Website
Go to portal.rfms.com Log in using Customer Number as Username. Note: If you have forgotten your username or password, please contact RFMS Support. Go to the Announcement section. Click on...
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Joanna Spicer created an article, How to Obtain Online Access Codes
As of January 1, 2018, access codes will only be issued through the following process: Go to portal.rfms.com and click on My Account. Log in using Customer Number as username, and enter the passwor...
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Joanna Spicer created an article, Recreated Record
How do Recreated Records happen? A recreated record occurs when a line is un-assigned from an Order and RFMS is unable to find a matching record in Inventory. Inventory will then insert the recr...