System
Articles
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How to: Replace the subtotal invoice file.
Error:Cause:Solution: If the the subtotal invoice is downloaded by mistake. Rename the rfmswinv.exe to rfmswinv.exx. Retest invoice printing Details:Needs some help with printing out his invoic...
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How to: Understand batch processing picking sheets.
Error:Cause:Solution:Details: Order Entry>File>Batch Processing or F12 Play Movie: Batch Picking Sheet Batch processing of picking sheets,is available beginning with version 11.1. The batch...
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How to: Create a report showing all discounts on customer orders.
Go to Order Entry > Reports > Receipt Recap.Details: Order Entry, Reports, Receipt Recap, and select All Registers or select just the one that needed. Then select Date as the sort choice, enter da...
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How to: Combine two estimates into one in Bidpro.
Details: Combining estimates into one in Bidpro. NOTE: Before combining two estimates into one, one of the estimates must be changed to a template. Find the estimate that going to change to a tem...
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How to: Split Commissions other than 50/50.
Error:Cause:Solution:Details: Play Movie Commissions may now be split between salesperson at ratios of other than 50/50. Mark View Split Commission Percent on Order as yes makes the optio...
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How to: Change a Budget Record
Error:Cause:Solution:Details:From Accounting Go to File, General Ledger, Budget Opens the highlighted record for modification. Manual Manual entry takes a total amount and forces the amount to ...
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Jobcost sheet is showing Total Gross Cost, need it to show Unit Gross Cost.
Error:Cause:Option while jobcosting. Need to reselect option for Unit Gross Cost.Solution: Select Unit Gross Cost when jobcosting. This is a 'sticky' selection in that it will continue to stay at ...
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Installer record not showing on preliminary providers earnings report.
Error:Cause:Linkage to installer record has been lost.Solution:Unjobcost customer order (if need be), edit the provider record by F8 next to provider name, pull provider into record again.Details: ...
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Order Total Credited to One Sales Rep Instead of 50/50 Split
View Split Commission Percent On Order >Utilities>System Options>Order Entry>Order Entry Category Display Play Movie Type- Can be Global, Assigned or User Commissions may be split between s...
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Quotes Displaying Amounts as ###.## When Printing
Error:Cause: Unit price printing as ####.## instead of correct amount. Solution: Download quote 10.5 and install in RFMS directory. Details: Symptoms: