System
Articles
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Order Total Credited to One Sales Rep Instead of 50/50 Split
View Split Commission Percent On Order >Utilities>System Options>Order Entry>Order Entry Category Display Play Movie Type- Can be Global, Assigned or User Commissions may be split between s...
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Quotes Displaying Amounts as ###.## When Printing
Error:Cause: Unit price printing as ####.## instead of correct amount. Solution: Download quote 10.5 and install in RFMS directory. Details: Symptoms:
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Work Order Lines Notes will not Import
Error:Cause:Highlight the Order Line which notes were entered then click Import Order Line NotesSolution: Go To: Order Entry, Search Invoice, Click Printer Icon, Click Work Order. Highlight Order ...
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How to: Print company name on left side of invoice
Order Entry>Utilities>Set Up>Config Creator You can add a type of invoice from this screen by clicking on the Insert Button or you can edit a type of invoice from this screen by clicking on the ...
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Fix duplicate receipts numbers deposited in bank register
** IMPORTANT ** It is critical you do not delete any records, please contact RFMS for assistance. Before making any changes verify the duplicate receipt number is from the same receipt file.1. Mak...
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Transfer funds between invoices in order entry
When funds are originally applied to an incorrect invoice in order entry.Open payment screen for incorrect invoice, enter a negative amount on the discount line to remove. Open the payment screen...
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How to: Turn Off Date Checking in 10.5.4.1882
Error:Cause:Solution: Unzip the FixIt file in the RFMS directory, double-click to Run the program, answer "Yes" to the question, "Do you want to turn off date checking?" FixIt for Date Checking ...
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How To: Process a Donation
Details: Go to Order Entry and Create a order. Enter the selling price equal to the cost. Then process a payment on the order and insert the total in the discount field Change the discount accou...
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Moving inventory while entering an order.
Move or When entering a customer order, an inventory line can be moved to another store code for adjustments. Enter the order with the lines. Click the Move Line button Select the inventory ...
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How to: Recalculate Tax
Error:Cause:Solution:Details: Previously, if an order line was edited and saved, the order's taxes were recalculated. Now, this will only happen if the total on the Order Line is changed. Symptoms: