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Why can't a reversing journal entry be entered, the Reverse Entry is grayed out?
This option is only available when a Reversal Date has been entered. If no date was entered then the option is grayed out.
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Wrote accounts payable checks out of the wrong bank account
Error:Cause:Solution:Two choices. 1-void the checks. Start over. To do this go to accounting, file, banking, add/edit checks. Find the check(s) , click the void check icon. Reissue accounts payabl...
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Trying to print commissions, goes through process, nothing happens.
Error:Cause:Running print preliminary commissions and can see it going through the process, then goes back to commissions with no information. Set up for commissions may be incorrect.Solution:To co...
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Journal shows deposit but bank register does not.
Cause: Made a journal entry. Should have made a deposit through the banking module. Solution: Reverse the journal entry Go to Accounting>File>Banking>Add/Edit Checks Click on Post Deposit Icon. ...
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Accounts payable checks did not post to the general ledger (journal).
Make a journal batch entry to credit the bank account general ledger code and debit accounts payable general ledger code. Journal entry is located in Accounting/File/General Ledger/Journal Batch E...
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Running a preliminary journal close, getting message Invalid Store Code or A/P distribution.
Go to Order Entry/Utilities/Fix/Stores. Enter an access code. Select the store for the invalid store to default to. Click process. Details:Symptoms:
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AP Check Printed Without Posting
Error:Cause:Answered No by Mistake Checks print ProperlySolution:Reprint checks to plain paper Details:Go to: Accounting, Accounts Payable, Check Writing, Flag Payables, Print Flagged AP, Print A...
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Retained earnings in general ledger change after year end procedure completed
Error:Cause:Year end procedure.Solution:Retained earnings change at the beginning of new financial year. All sales, cost of sales & expense accounts zero out and book to retained earnings once the ...
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Cannot Delete Unused General Ledger Account Number
Error:The DELETE statement conflicted with the REFERENCE constraint FK_APDetal_ChtActsCause:Zero values inserted into dbo.GLSolution:Run the following SQL statement: delete gl where Beg_Bal = 0 a...
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How to: Purge Purchase Orders without removing ship to information
Error:Cause:Solution:The purge purchase order routine only removes the satisfied or cancelled purchase orders, not the Ship To information entered at the time the purchase order is created.Details:...