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Articles
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How to: Short pay an accounts payable invoice.
Error:Cause:Solution:In accounts payable, add view edit, find invoice then click on scissor icon. You will have to the ability to split by percentage or type in amount that you want to pay. The ...
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Inconsistent Date Issues in ERRM
Error:Cause:Dating events out of natural sequence.Solution:Future release will restrict date selection. Creating the reports indicated in the Details section will reveal problem orders allowing the...
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Why can't a reversing journal entry be entered, the Reverse Entry is grayed out?
This option is only available when a Reversal Date has been entered. If no date was entered then the option is grayed out.
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Wrote accounts payable checks out of the wrong bank account
Error:Cause:Solution:Two choices. 1-void the checks. Start over. To do this go to accounting, file, banking, add/edit checks. Find the check(s) , click the void check icon. Reissue accounts payabl...
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Trying to print commissions, goes through process, nothing happens.
Error:Cause:Running print preliminary commissions and can see it going through the process, then goes back to commissions with no information. Set up for commissions may be incorrect.Solution:To co...
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Journal shows deposit but bank register does not.
Cause: Made a journal entry. Should have made a deposit through the banking module. Solution: Reverse the journal entry Go to Accounting>File>Banking>Add/Edit Checks Click on Post Deposit Icon. ...
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Accounts payable checks did not post to the general ledger (journal).
Make a journal batch entry to credit the bank account general ledger code and debit accounts payable general ledger code. Journal entry is located in Accounting/File/General Ledger/Journal Batch E...
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Running a preliminary journal close, getting message Invalid Store Code or A/P distribution.
Go to Order Entry/Utilities/Fix/Stores. Enter an access code. Select the store for the invalid store to default to. Click process. Details:Symptoms:
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AP Check Printed Without Posting
Error:Cause:Answered No by Mistake Checks print ProperlySolution:Reprint checks to plain paper Details:Go to: Accounting, Accounts Payable, Check Writing, Flag Payables, Print Flagged AP, Print A...
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Retained earnings in general ledger change after year end procedure completed
Error:Cause:Year end procedure.Solution:Retained earnings change at the beginning of new financial year. All sales, cost of sales & expense accounts zero out and book to retained earnings once the ...