What if I have Specific Customers I want to follow ?

Did you know that Account Managers can set notifications based on a specific customer? 

Set up 

Set Notification based on Customer

Then select One Specific Customer.

Select the Customer from the Customer File.

Next select if the notification will be based on a field or an order status. 

If based on a specific field is set to Yes, then select whether the notification will be about the customer's renewal date or their Tax ID's expiring. 

Alternately, if based on a specific field is set to No,  a notification can be set on certain events using that customer record.