Debbie Kennedy
Articles
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Receiving Error #10 when sending email
Unknown Error #10 is a generic email error that can point to email setup. Go to Order Entry > Utilities > Setup > Email Setup 1 - SMTP is the selection If the Outbound Server information shows S...
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New Support email addresses
We are excited to share that our email addresses have changed to align with Cyncly's doman. Please see below for the new support email addresses: Core/EC/Tech Support: rfms-help@cyncly.com Mea...
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Standard Account Code ERRM Journal Postings during Life Cycle of an Order
The attached spreadsheet outlines the ins/outs of your standard account codes during the life cycle of an order.
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Understanding how adjusting inventory can affect month end balancing
As outlined in the article Fix Inventory Without an Access Code, inventory adjustments are needed under multiple circumstances. Some of these corrections can cause unexpected results when comparin...
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Accounts Payable Reissue Date After Void
When an Accounts Payable check is voided, RFMS offers the option to Re-Issue the associated Accounts Payable Invoices. RFMS will utilize the last date in the register for the newly created invoice...
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What criteria can be used for an RFMS Notification?
Did you know that RFMS can alert you or your customers to provide important updates? The notifications can be set up based on the following criteria: CUSTOMER Renewal Date Tax ID Expiring New Ord...
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Basic Isogent file transfer (between local and server)
Document from Isogent and current as of April 19, 2022.
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Special Notice regarding version 22.0.1 for California users
The California Stewardship changes effective April 1, 2022 required changes in RFMS to utilize the Product/Color for its rate instead of the product code as it had in the past. RFMS Support has wo...
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Steps for correcting inventory record that lost its association with the Product File
Editing fields of a product record with corresponding inventory records, can cause a disassociation between the two modules. The follow fields should not be editing in Products if there is a corre...